Customer Service Representative

Updated: April 29, 2024 01:47 PM GMT

Etech Global Services

Vadodara, Gujarat

Company Description

Etech Global Services is a global minority-owned business that delivers next-generation BPO solutions. With over 20 years of experience, Etech enhances training and coaching using artificial and human intelligence to create improved customer experiences and shareholder value. The company has grown to include more than 50 global partnerships, 3,600 employees, and ten state-of-the-art contact centers located in Nacogdoches, Texas and Vadodara.

Role Description

This is a full-time on-site role for a Customer Service Representative at Etech Global Services in Vadodara. The Customer Service Representative will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer experiences. The role involves interacting with customers through various channels and addressing their inquiries, concerns, and issues in a timely and professional manner.

Qualifications
• Excellent customer service skills
• Strong... More Detail