Customer Service Administrator

Updated: April 29, 2024 01:39 PM GMT

Gap Personnel

Aberystwyth

Customer Service Administrator£24k per annumMonday - Friday / 9am - 5:30pmWrexhamOwn transport essentialOur client based in Wrexham area is currently recruiting a Customer Service Administrator to join their team on a permanent basis. The purpose of this role is to ensure all customer satisfaction is achieved. Effectively bridging the gap between the Sales Team, internal & external customers, Finance, Logistics and related departments within the company to ensure the smooth completion of an end-to-end process.Performance Objectives
• Ensure customer delight.
• Cross-selling or up-selling products as & when necessary.
• Identify opportunities, produce leads, and book appointments for the sales teams while developing high quality leads.
• Proactively follow up with customers in conjunction with key account managers.
• Identify and follow up opportunities with companies who are not already on the database and generate new business leads as required.
• Work closely with the sales team to... More Detail