Customer Service Advisor

Updated: April 28, 2024 08:41 AM GMT

Movianto

St Helens, Saint Helens

Are you a Customer Service Advisor looking to join a pioneering healthcare logistics company in a purposeful role?You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750.00 per annum at our site in Haydock. Benefits

Onsite Gym at Bedford / discount PureGym memberships
Company Pension
Access to YourRewards platform
Cycle to work
Flu Vaccine
33 days annual leave including Bank holidays
Health Assured – Employee Assistance
Simply Health – salary sacrifice
Purpose of the role Responsible for proactively resolving Customer Services queries from a select portfolio of Key Accounts. You will receive queries via telephone and email which must be logged, investigated and resolved as quickly and efficiently as possible. Liaising with Clients

& Customers you will investigate and identify the root cause of any Service failures ensuring that service is resumed as soon as possible. Working closely with the Internal Key Account Manager and your wider team you will be the voice... More Detail