Care Advisor

Updated: April 28, 2024 08:19 AM GMT

Linklife Ltd

Chinnor

Job Title: Care Advisor Salary: £22,000 per annum Location: Chinnor We are looking for passionate and caring individuals to join our Customer Service team. You will play a critical role supporting individuals who are seeking care for their loved ones. Requirements : An empathetic and caring individual Articulate communicator Good written skills Confident speaking with people over the telephone Ability to work 1 weekend in 4 Great sense of humour Responsibilities : Taking inbound customer service calls from people who are looking for a care service for themselves, or a loved one Providing telephone advice and guidance on the best options and creating a case file for each person Reaching out to our care provider partners to arrange visiting and assessments for the families Remaining on hand and in touch with the family through their journey, supporting them to find the right service Maintaining case notes within the Customer Relationship Manager software and updating all stakeholders of... More Detail

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