Front Office Manager

Updated: March 02, 2024 04:47 PM GMT

Full-time Job in Weligama, Southern Province

Eraeliya Villas & Gardens

Weligama, Sri Lanka

ERAELIYA VILLAS & GARDENS

WE ARE HIRING!

generalmanager@eraeliya.com

FRONT OFFICE MANAGER

A luxury upmarket boutique hotel in Weligama, Eraeliya Villas & Gardens is looking for a Front Office Manager

The Hotel Front Office Manager is responsible for overseeing all aspects of the front office operations to provide exceptional guest service. This includes managing the front desk, reservations, and guest services, and coordinating with other departments to ensure a seamless guest experience.
Key responsibilities:

Supervise and lead front desk staff to ensure a high standard

of customer service

Oversee check-in and check

and efficiency

procedures, ensuring accuracy

Handle guest inquiries, requests, and concerns promptly

and professionally

4. Manage room reservations and coordinate with the respective teams

Ensure accurate and up-to-date availability of rooms

Implement effective strategies to optimize room occupancy and revenue

Create a welcoming and positive atmosphere for... More Detail