Assistant Director of Rooms and Residential Services

Updated: April 28, 2024 02:10 AM GMT

W Hotels

Kuta, Badung Regency, Bali

Job Number 24074015

Job Category Rooms & Guest Services Operations

Location W Bali - Seminyak, Jl. Petitenget, Seminyak, Bali, Indonesia VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

Job Summary

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.

CANDIDATE PROFILE

Education And Experience
• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

OR
• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Leading Guest... More Detail