Supply Chain Planning Placement Student

Updated: April 27, 2024 10:16 PM GMT

Cummins Inc.

San Fernando de Henares

**Supply Chain Planning Placement Student**
• *Description**

In this role, you will make an impact in the following ways:

- Respond to frequently asked questions (FAQs) and resolve common enquiries.
- Process customer orders within the order management system, accurately and within the required deadline
- Publish confirmations and notifications to customers (for example: order acknowledgements, shipment notifications, shipment tracking details and/or invoices).
- Collaborate with the next appropriate level of customer support to seek resolution to challenging enquiries/complaints, providing documentation and continual communication to customer throughout the process.
- Maintain accurate records of all internal and external interactions in the appropriate database/system.
- Prepare and distribute standard internal and customer reports.
- Identify and communicate areas for process improvement to Supervisor.
• *Qualifications**

To be successful in this role you will need the... More Detail