IT Applications Support - Technology Support (Corporate & Investment Banking)

Updated: April 27, 2024 06:32 AM GMT

JPMC Candidate Experience page

Cebu City, Cebu

As an Application Support professional, your dedication to innovation is essential to what keeps our company moving and thriving. In this role, you’ll engage in application issues, including coordinating internal parties, troubleshooting, identifying, escalating and communicating in accordance with our playbook. You’ll also draw on your experience to manage and mentor people to drive strategic change, both within your team as well as in collaboration with team members across JPMorgan Chase & Co.’s global network of innovators.

Responsibilities
• Efficiently manage crisis-level events from beginning to end, including assessment and communication of impact to internal and external clients
• Engage in a variety of ad-hoc duties advocating on behalf of the client experience
• Participate in major incidents, technical bridges, and serves as the primary point of contact to digest the information and communicate to our internal business partners-

Communications include but not limited... More Detail