Ecommerce Customer Service Representative (VA)

Updated: April 27, 2024 06:29 AM GMT

GrowthRise Solutions

Rawalpindi

GrowthRatio Solutions is Hiring!

Join our team of Customer Service Representatives!

We are looking for 3 passionate and motivated individuals to provide exceptional customer service at our Bahria Town Phase 7 office (this is not a remote position).

What you'll do:

Be a customer champion! Respond promptly and professionally to inquiries, ensuring customer satisfaction through clear communication.

Become an order management pro! Assist with returns, maintain accurate tracking records for smooth order fulfillment.

Master the art of customer service chats! Engage with customers in live chats, effectively addressing account-related issues.

Tech-savvy? Great! Utilize computer skills for data entry and managing customer interactions.

Be a Microsoft Office whiz! Proficiency in Excel and Word is a must.

Communicate clearly! Possess a strong command of written and spoken English.

Who you are:

A team player who thrives in an office environment (daily commute to Bahria Town Phase 7... More Detail