Customer Service Support Manager

Updated: April 27, 2024 06:29 AM GMT

Cure Vibe

Rawalpindi

Company Description

Cure Vibe, located in Rawalpindi, is a leading medical billing company in the US. With a dedicated team of CPB-certified professionals and cutting-edge R&D resources, we prioritize precision in managing revenue cycles and alleviating the complexities of healthcare administration. Our services include medical billing and coding, revenue cycle management, comprehensive practice management, audit reviews, credentialing, prior authorization, and 24/7 patient helpdesk support.

Role Description

This is a full-time Customer Service Support Manager role with Cure Vibe. The Customer Service Support Manager will be responsible for overseeing and managing customer support operations, ensuring customer satisfaction, analyzing customer data, providing technical support, and handling customer service inquiries. This is a hybrid role with the opportunity for some remote work.

Qualifications
• 5 years of experience in leadership role
• Customer Satisfaction, Customer Support... More Detail