Service Delivery & Support Engineer (PH)

ipNX Nigeria Limited

Port Harcourt

Function: Service Delivery & Support

Reporting to: Regional Head, Network Core & Service Delivery

Location: Port-Hacourt

Travel Frequency: Occasional

Purpose of the Job

Reporting to the Team Lead West, Network Core & Service Delivery, the Service Fulfilment Engineer is

responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise

customers in accordance with set SLAs.

Expected Key Results
• Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX network as well as for enterprise customers as per agreed set standards and SLAs.
• Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging incidents and initiating preventive actions.
• Recommend areas of improvements, product enhancements including new platforms, features and services that meet present and future needs of the voice communications business.
• Offer pre-sales support and... More Detail

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