Customer Service Manager
Updated: April 27, 2024 03:38 AM GMT
SKF Group
ClevedonCustomer Services Manager
SKF UK Ltd, Clevedon
An opportunity exists within the SKF Aerospace Sales Unit for Customer Service Manager to lead and actively coach a customer Service team to provide an unbeatable customer service and internal sales support contributing to the business objectives achievement. You are also working closely with Sales, Supply-Chain, Quality teams.
The role reports to the Europe Customer Service Manager.
Key Responsibilities And Activities
• Customer Service team leader and Supervisor
• Process and KPI Management
• Export Control Management
• Customers portfolio management
• Inter-actions with MU & customers
Skills, Experience, And Key Attributes
• You have an extensive knowledge of managing a complex range of customers contacts in a large multifunctional organization
• You are used to working in challenging environment with changing priorities
• You have an experience of team management
• You have an experience of project managing and developing... More Detail
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