Customer Service Advisor

Updated: April 27, 2024 03:37 AM GMT

Hays

Chichester

Customer Service AdvisorDepartment: Customer OperationsLocation: Tongwell, Milton Keynes - fully office basedHours: 37.5 hours per week - 08:30 - 17:00 with a 1 hour lunch break.Duration: 12 monthsRate: £12.00 per hourYour New Role: As a Customer Service Advisor your primary responsibility will be to deliver an excellent service to all customers as an 'information and administration provider' providing the highest level of customer satisfaction to ensure customer loyalty to. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract.What You'll Need to Succeed:GCSE or equivalent English Language and Mathematics is preferable.Previous customer service experience, preferably within the finance industry.Effective telephone and negotiation skills in both written and verbal.Excellent administrative skills.Keen eye for accuracy and attention to detail.Able and willing to take ownership of problems and... More Detail

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