Receptionist/ Administrator

Updated: April 27, 2024 03:29 AM GMT

East Lancashire Alliance

Accrington

Job summary

Job Summary:

It is the responsibility of each receptionist to assist in the smooth running of the Practice in general, and the reception area in particular, and to project a positive and friendly image to our patients and other professionals who may contact us either inperson or via the telephone.

To facilitate patients accessing the clinical care provided by the practice.

To support the GPs and Nurses in providing that care.

To act as first point of contact for anyone accessing the practice.

Main duties of the job

KEYRESPONSIBILITIES:

To ensure that all visitors andtelephone callers to the practice are greeted professionally.

To ensure all telephone callsare managed appropriately.

To manage the flow of patientsarriving at the reception desk, for appointments, prescriptions or queries.

To ensure the clinical staffsreceive medical records as requested.

To ensure that repeatprescriptions are generated accurately and efficiently, within the 48 hoursspecified by... More Detail