Waiter | Nhân viên Phục vụ Nhà hàng (Nam)

Hoiana Hotels

Quảng Nam

Ensures the delivery of brand promise and provides exceptional guest service at all times.
Establishes a rapport with guests maintaining good customer relationships.
Ensures Food and Beverage Division meets the Hotel’s targets in the areas of Guest Satisfaction Survey and Customer Audits.
Embraces all Touches of the Hotel and the Food and Beverage Top 20.
Works in a supportive and flexible manner with other employees, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Maintains par stocks of all equipment and guest supplies as required.
Sets up venue as per guest requirement.
Checks/ tests all audio vision equipment prior to any function.
Assists to handle any last minute’s guest’s request and consults immediate Team Leader for advice or solution if encounter any difficulties.
Ensures all linens and equipment are clean before sending to the store.
Works closely with other departments to ensure smooth business.
Have a thorough knowledge and understanding... More Detail

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