Recreation Assistant

Updated: April 26, 2024 06:48 PM GMT

FARM RESORT (GAMBANG) SDN BHD

Kuantan, Pahang

Provide excellent service to internal customers as appropriate Be familiar with the Resort’s products, services and policies Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactory Maintain positive guest and colleague interaction with good working relationship Personally and frequently verifies that guests are receiving the best possible service Ensures that guest history records are accurately maintained and all repeat guests are pre-registered Meets and greets and assist the recreation area Ensures the safety of all guest who will under-go and booked recreation activities Ensures that all company minimum brand standards have been implemented and that optional brand standards haven been implemented where appropriate Responds to the results of the Consumer Audit/ Trip Advisor and ensures that relevant changes are implemented Ensures accurate knowledge of Resorts and the... More Detail

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