Site Support Specialist

Updated: March 02, 2024 04:51 PM GMT

Full-time and Part-time Job in Yomitan, Okinawa

University of Maryland Global Campus

Yomitan, Okinawa, Japan

Site Support Specialist

UMGC Asia

Location: Torii Station, Okinawa

(This position also covers Camp Courtney, Camp Hansen, and Camp Schwab.)

Category: Overseas Contingent III, 75%-Time, Grade 002

SPECIFIC RESPONSIBILITIES INCLUDE:
• Provide on-site presence to support classes offered by all universities on base
• Open and secure building entrances and classrooms
• Responsible for setting-up UMGC live streaming (LS) equipment prior to LS classes, serving as first-level trouble shooting technical support and coordination with Technical Support to immediately respond to LS issues, and securing LS equipment at the end of class meetings
• Ensure that building rules are abided by UMGC students and that all UMGC labs/rooms are clean and presentable
• Ensure that quality services are provided to all current and prospective students including being responsive to students and student issues, assisting with basic questions, and directing them to appropriate resources by maintaining general... More Detail