Service Manager

Carrier

Bayan Lepas, Penang

Country:
Malaysia

Location:
Carrier (Malaysia) Sdn Bhd, No. 67-G Bayan Bay, Persiaran Bayan Indah, 11900 Bayan Lepas, Penang, Malaysia

Role: Service Manager

Location: Bayan Lepas, Penang

Full/ Part-time: Full time

Build a career with confidence

Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About the role

As Service Manager for Carrier, you are responsible to supervise Field Service Technicians, managing day-to-day priorities, solving client issues received by the team and optimizes manpower and resources, responds to complaints of customers, and escalates key issues to senior management.

Key Responsibilities:

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