Compliance Support Consultant

Updated: April 26, 2024 02:50 PM GMT

Mukuru

Cape Town

We are on the lookout for a Compliance Support Consultant to join our team in Cape Town or Pretoria.

The purpose of this role is to provide world class customer support to all customers facing compliance issues on their orders that requires actioning.

The Compliance Support Consultant reports directly to the Compliance Support Team Lead. This position is responsible for actioning all watchlist alerts (realtime, automated and escalated). They are responsible for releasing all watchlist hits after the necessary compliance regulated due diligence have been completed. They are also responsible for providing world class communication according to our standard quality assurance documentation, cadence and SLA outlines. They are responsible for escalating and communicating all true watchlist hits to the forensic and AML team.

Internal Liaison takes place with the with Customer Support Department and Compliance teams. External liaison takes place with external customers.

Duties And... More Detail