System Administrator - Remote with Security Clearance

Updated: April 26, 2024 06:57 AM GMT

Work from home Job in Annapolis, Maryland

RemoteWorker US

Anywhere

ASRC Federal is seeking a System Administratorto support our ICAM contract with the Department of Homeland Security. The successful candidate will p rovide operations and maintenance support for various IT systems and applications as part of the Operations support team. Provide system support and 24/7 on call Tier 2 help desk support to ensure ongoing integrity, performance, uptime and availability of each service/application. Provide corrective and preventive maintenance on all technical components including security vulnerability, change and patch management, and emergency fixes. Ability to conduct root cause analysis for production issues and document the steps taken to fix the problem using the Government approved problem management template in ServiceNow Support and evaluate new patches and upgrades to the services along with testing upgrades and patches in a lower environment and deploy to production as required Help resolve customer issues by tracking of overdue work items... More Detail

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