Service Desk Analyst

Updated: April 25, 2024 10:47 PM GMT

Le Creuset

Andover

Job Title: Service Desk Analyst

Location: Andover, UK

Reporting To: Service Delivery Manager

Who We Are

Our international brand, rooted in a century of French heritage, passionately connects cooks worldwide to personal stories and a rich legacy of food lovers. With a focus on the future, we strive to build exquisite, quality products that bring joy across generations, ensuring every home's heart beats from the kitchen. Guided by our values of PASSION, INTEGRITY, INNOVATION & EXCELLENCE, & TEAMWORK, we celebrate our diverse team spanning 22 countries and cultures, making Le Creuset a vibrant and inspiring workplace.

Main Purpose of the Role

To primarily deliver second/third line support primarily for AX and D365 ERP solutions, as well as other business applications managed by Group IT. Assisting on project changes when required, liaising with the Group and Regional IT and business teams, as well as third party partners.

Responsibilities
• Provide second/third line support to key... More Detail