Customer Service Representative - Bilingual FRE and ENG

Updated: April 25, 2024 08:00 PM GMT

Adecco Canada

Fredericton, NB

Adecco is currently seeking a Bilingual Customer Service Representative to join their team in Fredericton, NB. This is a 3-6-month contract role with a salary of $18.22 per hour. The ideal candidate will provide exceptional customer service in both English and French, resolving issues through phone calls, emails, and webchat.
• Pay rate: $18.22/hour.
• Location: Fredericton, NB
• Shifts: Monday-Friday between 10:00am-10:00pm with monthly shift rotation
• Job type: 3-6-month contract | Full-time
Here’s why you should apply:
• Hires fast, pays weekly.
• 4% vacation pay paid out on each weekly pay cheque.
• Medical and dental benefits once qualified.
• Free training programs
• New and quicker onboarding process
Responsibilities:
• Receive and log customer inquiries, ensuring accurate documentation.
• Engage customers proactively with empathy and maintain a customer-centric approach.
• Resolve customer issues using process knowledge and internal systems.
• Gather customer information... More Detail