Customer Solutions Executive

WSAudiology

Santa Rosa, Laguna

Driven by the passion to improve quality of people’s lives, WS Audiology continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

Your role will be a key individual to process orders from our Sales Companies and handling of these accounts to attain customer satisfaction.

What you will do
• Receive Purchase Orders (PO) from our Sales Companies, verify order details, and update the information into our ERP system▪ Ensure accuracy of information in the ERP system
▪ Update system of any changes in information (delivery dates, quantity, transfer price)
▪ You will be the main contact person between WSA and our Sales Companies
▪ Liaising with internal stakeholders (Planning, Purchasing, Manufacturing) to ensure timely delivery of orders to Sales Companies
▪ You will be required to resolve... More Detail

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