Customer Engagement and Retention Specialist - Centurion

MiRO Distribution

Centurion

MiRO is a leading distributor of technologies such as Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control and IP Video. We supply only best-of-breed products, providing strong after-sales service, technical support, internationally certified training, as well as finance solutions to our customers.

Job Particulars

Availability: A.S.A.P

Salary: Market-related

Office hours: Mon-Fri (08:00-17:00)

Job Description

We are seeking a dedicated individual to join our team as a Customer Engagement and Retention Specialist. In this role, you will be responsible for establishing and reactivating relationships with dormant customers and fostering their continued loyalty to our brand, MiRO.

Experience
• Previous experience in an outbound internal sales or call centre environment.
• Previous experience in customer reactivation, account management, or sales.
• Experience working with CRM software and MS Office suite.

Qualifications
• Grade 12/Matric Certificate.
•... More Detail

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