Outlet Manager

Updated: April 24, 2024 09:06 PM GMT

Zuspresso Philippines

Pasig, Metro Manila

Work in a fun, vibrant and tech-driven coffee chain outlet as
our Outlet Manager. This job requires you to manage and ensure compliance and achievement of outlet objectives.

Responsibilities:
• Monitors and manages outlet staffing levels to
ensure team development and talent acquisition to achieve and maintain
outlet operational requirements based on Labor Cost
• Manages ongoing individual and team
performance using performance management tools to support organizational
objectives.
• To be polite, professional, and friendly at
all times with customers, clients and colleagues
• To ensure the highest level of customer care
is adhered to at all times
• To demonstrate a can-do attitude towards
individual customer requests and strive to exceed customer expectations
• Takes personal responsibility for correcting
customer-service problems
• Assist team before, during and after service
• Seeks out client's current and future needs
• Ensure all company innovations are correctly
implemented... More Detail