Customer Service Assistant

Updated: April 24, 2024 07:19 PM GMT

Fresh Del Monte Europe & Africa

Assago, Metropolitan City of Milan

Fresh Del Monte is one of the world's leading vertically integrated producers, marketers and distributors of high-quality fresh and fresh-cut fruit and vegetables, as well as leading producer and distributor of prepared food across the globe.

We are looking for a Customer Service Assistant for our offices in Milano (Assago), for 6 month temporary contract.

Customer Service Assistant will support a moderate scale of customer service activities. We seek a

professional to contribute to optimizing and monitoring shipping and returns including processing

complex orders from customers and resolving order or quality or non quality issues.

Key Responsibilities:

• Answering customer enquiries with regards on order, delivery and invoicing status

• Entering sales order in the ERP, gather the weight confirmation received by the

Retailers on daily basis and finalize the order (per-invoice)

• Tracking products through the supply chain ensuring that they arrive at their destination

•... More Detail