Amazon Careers - Freshers Jobs - Customer Care Executive Posts
Updated: April 24, 2024 02:10 PM GMT
Amazon
Alappuzha, Kerala (+21 others)Amazon Job
The Customer Care Executive is responsible for providing excellent customer service to Amazon customers via phone, email, and chat. This includes a variety of tasks, such as answering customer questions, resolving issues, and providing assistance with products and services. The ideal candidate will be a highly motivated and customer-focused individual with excellent communication skills.
Amazon Jobs Announcement
Responsibilities:
• Answer customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Provide assistance with products and services
• Escalate customer issues to the appropriate team as needed
• Maintain a positive and professional demeanor at all times
Amazon Careers
Skills:
• Excellent communication skills, both verbal and written
• Strong customer service skills
• Ability to work independently and as part of a team
• Proficient in Microsoft Office Suite
• Excellent problem-solving skills More Detail
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