Technical support/application support

Updated: April 24, 2024 11:48 AM GMT

PROSOZ Herten GmbH

Herten

Location: Herten

Get ahead with Prosoz!
We support local authorities throughout Germany on their journey into the digital future.
As a full-service provider, we deliver solutions from a single source - from software to consulting.
To drive forward the digital transformation in municipal administration, we are looking for you as a

Employee (m/f/d) technical support / application support

Join our full-time team in the Social Security business unit in Herten in the heart of the Ruhr region - and get ahead with the market leader for municipal IT solutions!

This will be your job...
• You support the Dev Ops engineers in our operations team with problems in the use of our latest software at the interface to technical support
• You process tickets with the aim of identifying and eliminating situations that prevent operations at an early stage
• You are in close coordination with the technical 2nd level support and ensure smooth communication
• You classify incoming customer concerns and... More Detail