Customer Service Representative

Updated: April 23, 2024 01:22 PM GMT

Innova Solutions

Bracknell

Job Role: Customer Service Representative

Job Type : Contract Inside IR35

Location: Bracknell

This new Health Care Company will be a leading global diversified health technology company with:

• Proven category leadership

• Exposure to attractive end-markets

• Innovation mindset driving improved patient outcomes

• Collaborative customer relationships • Deep global regulatory experience

• Operational excellence and strong cash flow

• Strong sales growth and profitability with significant recurring sales

Here, you will make an impact by:

• End-to-End CIR Management – handling customer issues related to billing, collections and complaint management - this includes disputes, returns, adjustments and collection activities to secure timely payment and short cycle time for customer complaints.

• Partners with customers and internal clients such as the quality teams to resolve delinquent and disputed accounts. Working independently, performs vigorous collection activity on past due... More Detail