Call Centre Operator - Akasia

Updated: March 02, 2024 04:45 PM GMT

Full-time Job in Akasia, Gauteng

Trinity Recruitment

Centurion, South Africa

A reputable and well established Road Freight and Logistics company is looking to appoint a Call Centre Operator to join their dynamic team.
The successful applicant will be required to work in 8 hour shifts. The hours per shift will be from 06h00 to 14h00, 14h00 to 22h00 and 22h00 to 06h00.

Job Description:
• You will be responsible to arrange the appropriate truck dealership to repair the truck or to do the maintenance work and arrange for an approved service provider to do the repairs.
• Provide regular feedback to the respective fleet controller on the status of repairs.
• Complete the breakdown book with all relevant information and ensure the admin person has the book first thing in the morning (07h30) in order to compile the breakdown report.
• Responsible to direct drivers where to fill up with diesel at approved diesel filling stations when the drivers call or sms in to seek approval
• Approve the request to fill diesel and provide authorisation number to the driver.
•... More Detail