German Speaker Travel Advisor (based in Athens)

Cross Border Talents

Kallithea

Cross Border Talents is hiring German speakers for Travel Advisor for one of our clients, onsite based in Athens, Greece!

Do you enjoy speaking German fluently? Are you looking for remote opportunities? We have an exciting job opportunity for you!

Join the virtual team, gain professional experience as a Travel Advisor and apply the German language in practice.

What will your job entail?
• Respond and record consumer inquiries/questions raised through free phone lines for customers;
• Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
• Ensure Client complaints are dealt with and logged in line with the company’s complaints escalation policy;
• Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
• Troubleshooting through the use of open questions, support documents and system training
• Offer recommendations to common problems or frequently asked... More Detail

Apply Now

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