Store Team Leader

OneCart Pty (Ltd)

Kloof

Job purpose

To effectively coach and lead their team in achieving the agreed goals by developing the necessary skills of each team member in achieving the required results.

Developing and managing team performance, offering feedback and demonstrating the desired skills and expected work ethic

Duties and responsibilities
• Lead and supervise a team of Shoppers and Drivers to ensure flawless service delivery to our customers daily
• Spot check: Uniform, Orders, staff attendance, process and procedures
• Reporting: Adherence and staff attendance
• Problem-solve and troubleshoot daily operational issues, approaching all facets with an analytical, problem-solving mindset.
• Support the team on special projects for continued operating efficiency and growth.
• Provide an operational perspective on Logistics to ensure best practices and protocols.
• Daily management of Shoppers and Drivers to ensure optimal effective teamwork to reach their KPI’s, specifically related to on-time... More Detail

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