Retail Advisor - Mall of Africa

Updated: April 23, 2024 12:36 AM GMT

Burnt Studios

Midrand

Purpose

To provide a professional, efficient, and effective service to support the general functioning of the business.

Key responsibilities
• Ensure high levels of customer satisfaction through excellent sales service.
• Ascertain customers’ needs and wants.
• Welcome and greet customers.
• Informing customers about sales, promotions, and policies.
• Recommend and display the items to the customers according to their taste and style.
• Maintain the quality of services provided to the customers.
• Maintain friendly and good relations with the customers.
• Manage point-of-sale processes.
• Actively involved in the receiving of new shipments.
• Keep up to date with product information.
• Accurately describe product features and benefits.
• Follow all company policies and procedures.
• Deal with complaints in a patient and helpful manner.
• Provide information and other services such as handling returns of merchandise.
• Maintain outstanding store condition and visual merchandising... More Detail