Warranty Engineer

Updated: April 22, 2024 10:42 AM GMT

Sensata Technologies, Inc.

Aguascalientes

The Warranty Engineer will act as the main point of contact for internal and external stakeholders regarding warranty issues. They will support the following processes aligned with business goals:
• Facilitate and monitor warranty return activity and communicate the results to the customer in a timely manner.
• Engage with cross functional teams to identify root cause and corrective actions using quality problem solving tools resulting in decreased costs and increased customer satisfaction.

General Responsibilities
• Analyze, solve and control production quality problems on time to meet the customer requirements
• In charge of Measurement System Analysis and Statistical Process Control for key processes
• Ensure a smooth and timely launch of new and changed products
• Coordinates customer returns and uses Sensata tools to provide frequent status updates to affected customers
• Work effectively with test, design, product and planning engineers, regional quality engineers, regional... More Detail