Customer Experience Advisor

Updated: April 22, 2024 09:02 AM GMT

Berwickshire Housing Association (BHA)

Duns

Customer Experience Advisor

Permanent - 24 hours per week

Based in Duns, Scottish Borders with agile working

Salary £17,280 per annum

Are you great at building relationships? Do you have the passion and energy to really make a difference and improve the lives of people in our communities? If you're looking for a place that values your curiosity, passion and your thirst to learn, if you're seeking colleagues who are innovative and driven to take on fresh challenges as a team, then your future could be with BHA.

As a Customer Experience Advisor, you’ll be on the frontline dealing with all enquiries via a range of contact methods alongside supporting colleagues in Neighbourhood Services and Repairs as core parts of your role. You’ll need the skills and resilience to deal with the occasional tough conversation, but the rewards will more than make up for it as we work together to achieve positive outcomes for our customers and communities.

This role comes with opportunities to learn... More Detail