Technical Customer Service Manager - Papier Décor H/F

Updated: April 22, 2024 08:08 AM GMT

CABINET TURKA

Arches

Le Cabinet Turka Recrute Pour Son Client, Filiale D'un Groupe Internationalement Reconnu Pour La Qualité Et La Spécificité De Ses Produits Du Secteur Papetier, Un(e)

Technical Customer Service Manager Décor H/F

Job Location : Arches (Vosges - 88)

Poste

Within a direct report to the Director TCS, you will promote the Munksjö Décor technical image, support all customers based on your portfolio, build together with the technical organization a strong, reliable product quality.

As well, you will develop an expertise in a specific domain (like solids, printbases, impregnation) to support product innovation.

Main Targets And Responsibilities
• Secure all technical discussion between customers and all Group organization (Production, Sales, Marketing, R&D),
• Listen, understand and translate all customer needs and expectations,
• Support our customers to process our products,
• Collect, analyses and resolve customer quality claims,
• Participate actively to the product definition... More Detail