WFH - Call Center Agent - Bulacan

Updated: March 02, 2024 04:12 PM GMT

Metacom BPO

Meycauayan, Bulacan, Philippines

Qualifications

With 1 year BPO experience or 1 year and 6 months of Customer Service Experience required

Excellent English communication skills

With basic computer knowledge

2nd year college undergrad

Must be willing to work in shifting schedule

Job Responsibilities

Address customer inquiries professionally and promptly through phone, email, or chat channels.

Offer information on our products and services, addressing customer concerns and questions.

Strive for positive resolutions when handling customer complaints and issues.

Record and maintain detailed and accurate information about customer interactions and

transactions.

Ensure a seamless customer experience by collaborating with team members and different

departments.

Stay informed about company products, services, and policies to provide accurate information

to customers.

Foster a positive and collaborative work environment. More Detail