Front Office Manager (Thai) - Hotel Indigo Bangkok

Hotel Indigo

Bangkok

Our guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions - managing everything all aspects of the front office (for example guest registration, telephone services, concierge services, and guest experiences). You’ll also create the warm atmosphere that makes our guests feel at home in any location

Your day-to-day:
People
- Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to improve team member performance
- Educate and train team members in compliance with federal, state and local laws and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
- Ensure your team are properly trained on systems, security, service and quality standards

Guest Experience
- Ensure your front office team... More Detail

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