German Speaking Customer Agent - Fully Remote in Portugal

Updated: April 21, 2024 06:59 AM GMT

Cross Border Talents

Vila Nova de Gaia

Are you a German language wizard? We're on the hunt for an extraordinary individual to become our Customer Agent Maestro!

About Us:
We craft game-changing customer experiences that drive brand growth worldwide. With deep insights and cutting-edge technology, we design integrated journeys that transcend expectations and scale seamlessly. Whether you're a startup or a global brand, we're your partner for success. We've got you covered, no matter the complexity or scope of your customer journey.

Role Overview:
As a German Customer Agent, you'll provide excellent service to our clients, addressing inquiries and resolving issues via phone, email, and chat. You'll collaborate with internal teams to enhance the customer experience and contribute to process improvements. This role offers an opportunity to make a meaningful impact and ensure customer satisfaction.

Key Responsibilities:
- Answer and handle cases and errands from our main queue, chat, and mail: You'll be responsible for... More Detail