Italian Customer Advisor Specialist (Remote in Portugal)

Updated: April 21, 2024 06:57 AM GMT

Cross Border Talents

Evora

• Speak Italian? A new challenge is coming! Do you enjoy taking on new challenges? Consider working as an Italian Customer Advisor Specialist remotely in Portugal! Your Role as a Remote Customer Advisor : Represent a worldwide brand;
• Deliver high-quality service across multiple support platforms; Develop customer relationships and grant the best experience for the customer;

Troubleshoot through the use of open questions, support documents, and system training; Offer recommendations to common problems or frequently asked questions.
• What do you need to have : At least C2 of Italian ; Deliver high-quality service across multiple support platforms; Experience in customer / technical support (preferable but not necessary as you will receive training);
• EU passport, residence card from Portugal or Ukrainian refugee certificate. Benefits : Working hours - 40 hours per week 8 hours a day / 5 days per week;
• Remote Bonuses ; Private Health Insurance, life insurance, and family plan... More Detail