Customer Service Call Centre - Johor Bahru

Updated: April 21, 2024 06:01 AM GMT

JOBBUILDER

Johor Bahru, Johor

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers
- Need to work on rotational shift (morning, evening, night)
• *Job Type**: Permanent

Pay: RM2,000.00 - RM2,400.00 per month
• *Benefits**:

- Professional development

Schedule:

- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- Are you willing to work on night shift ?
• *Education**:

- STM/STPM (preferred)
• *Language**:

- Mandarin (preferred)
- Bahasa (preferred) More Detail