Bilingual Customer Service Representative
Updated: April 20, 2024 05:23 PM GMT
CGS Federal (Contact Government Services)
AlburquerqueEmployment Type: Full Time , Entry Level
Department: Customer Service
CGS is seeking a Bilingual Customer Service Representative to join our team supporting a wide-ranging customer support initiative for a large Federal agency.
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
• Reply to calls and emails from the public on housing and FHA mortgages
• Use a knowledge base and follow standard operating procedures (SOP) to answer customer requests
• Document your communications in our database
Qualifications:
• Bilingual and fully... More Detail
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