Branch Advisor FAIS

FirstRand

Swellendam

Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
• Connect with our customers by living up to our brand promise of how we can help you? at all times.
• Converse with our customers in a way they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Identify and sell/cross sell products aligned to customer needs.
• Maximise channel optimisation opportunities identified aligned to customer needs.
• Ensure activities support cost containment and reduction.
• Optimise every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self-service channels.
• Always comply... More Detail

Apply Now

Similar Jobs

Companies Hiring in Swellendam, Western Cape

Sentraal-Suid Co-operative

Kencorp Executive Search

PS Landboudienste

The I & O Psychology Hub

RPO Recruitment (Need Skills, Hire us)

REWE Group

ooba Careers

Frogfoot

Seeff Properties

JustTheJob.co.za

Mr Price Group

Umbrellarz Limited

Falcon Inflatables

Dante Personnel Recruitment (Pty) Ltd

CA Support CC

Southern Oil (pty) Ltd

Hire Resolve

Western Cape Government

Hire Resolve - EMEA (Hire Talent, Contact us)

Hire Resolve