Customer Experience Manager

Rocksteady Music School

Liphook

Job Description

Role: Customer Experience Manager

Reports To: Head of Customer Services

Location: This is an office role based in a converted manor house in Liphook

Hours: Full-time position; 35 hours per week; various shifts between 8.00am-8.00pm Mon-Thurs, 8.00am to 6.00pm Fri

Rocksteady: The largest and fastest growing Rock School in the world. Rocksteady have been delivering progressive and inclusive music lessons for over 15 years, sending passionate musicians into schools to teach primary school children how to perform music in a band.

Our Vision: To transform music education, for the next generation, globally.

Our Mission: Empower as many children as possible and transform their lives through progressive and inclusive music education which directly improves their wellbeing, confidence, and life skills.

Purpose:

At Rocksteady, our kids' experience is what matters most to us. The Customer Experience Manager has overall responsibility and accountable for providing... More Detail

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