ECommerce Support

Updated: April 19, 2024 10:52 PM GMT

Jonathan Lee Recruitment

Coventry

If you have E-Commerce Support experience and you're seeking a new contract role in Warwick, we want to hear from you! Jonathan Lee Recruitment is helping a collaborative company recruit an ECommerce Support, and the role comes with a contract rate of £25.96

per hour. This role is inside IR35. Typicall this role will require being on site in Warwick once or twice a week.
As an ECommerce Support, you will work within the global Brand Partnerships Experience and Collections (BPEC) Ecommerce Team. You will support the e-commerce team and Experience e-commerce end users with several workstreams.
In your first few weeks in this E-Commerce Support role, you can expect to:
Resolve end-user enquiries, technical issues, and support requests related to the Experience E-commerce tech stack
Escalate complex issues to the relevant teams and coordinate resolution
Build and maintain relationships with end-users
Develop and manage user guides
Develop and refine support processes and workflows to... More Detail