2nd Line Support Engineer

Updated: April 19, 2024 10:50 PM GMT

Key Selection Recruitment Limited

Irlam, Manchester

2nd Line Support Engineer - Hybrid - Irlam

I am currently recruiting for an 2nd Line Support Engineer for my Irlam based client, this is an internal based role, working on a hybrid basis.

About The Role

As a 2nd Line Support Engineer you will be joining a friendly, supportive and high-performing team of web/app development, user experience, infrastructure, and IT service specialists.

You’ll be hands-on with the day to day running and maintenance of systems, and the focal point for our users for whatever problems they may have.

Working independently, you’ll be a skilled problem solver, troubleshooting a variety of technical challenges, assisting with cyber-security initiatives, and taking a positive, proactive approach to your work.

The role will include:
• Desktop maintenance (mostly Windows 10, with some Apple and Android devices)
• Deploying software roll-outs and patches
• Application/user support - Microsoft Office365
• Help maintaining enterprise anti-virus solutions
•... More Detail