Operations Manager

G4S

Khon Kaen, Mueang Khon Kaen District, Khon Kaen

Purpose of the Role

Managing the business in the region as assigned to meet the operational excellence standard, financial target, strengthen customers relationship and build a teamwork organisation management.

Core Key Responsibilities / Accountabilities

Operation Excellence
• Manage day-to-day operations to meet the G4S standard requirements to deliver the services per the customer’s contractual agreement.
• Manage region profit centre to meet the financial target of revenue, gross margin, PBITA, OCF and FCF by cost control, efficiency program, billing on time, accuracy invoice and resources management.
• To perform workforce management on the manpower planning per the customer contract and Job Cost Sheet (JCS).
• Manage the customer profitability to at least meet JCS.
• To build and improve customer relationships by sites visit and meet the NPS satisfaction survey.

Sales
• To gain market share growth YOY.
• Existing (Keep) contract management to renewal at least the same... More Detail

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