Key Account Manager

Carlysle Human Capital

Germiston

Exciting opportunity available as Key Account Manager (Edenvale). Mining equipment knowledge - Required
• Be the point responsible for contact between customer and company
• Oversee, build and manage strong customer relationships
• Resolving client complaints, issues or problems quickly and efficiently to maintain trust
• Research and understand key customer needs, requirements and wants
• Keeping customers updated on upgrades and latest company products available
• Continuously propose solutions that meet customers objectives
• Gather, report and communicate customers' feedback on all services offered and rendered by the comany
• Ensure the correct ordered products and services are delivered in timely manner
• Research clients' current site equipment, operating conditions and requirements
• Ensure face time with clients in order to expand the relationship
• Meet with the other departments (Commercial Department, Key Account Managers, Service Manager and Workshop Manager) to plan... More Detail

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