Market Account

Updated: April 18, 2024 08:54 PM GMT

Nestle

Linda-a-Velha

**Position Snapshot**
Location: Linda-a-Velha, Lisbon, Portugal

Company: Nestlé Business Services Lisbon (NBS Lisbon)

Full-time
• *Position Summary**

The Market Account & Service Improvement Lead will co-design and drive the NBS agenda for service improvement delivery, managing fully the IBS Total Service Quality framework at Center level, Execute the Center expansion strategy, controlling and monitoring the key and priority Transition Projects, to ensure a mature partnership is established between the NBS Center and its Markets/Businesses, facilitated by continuous improvement and service expansion.
• *A day in the life of...**

The Market Account & Service Improvement Lead is expected to:

- Lead the NBS Service Improvement Governance and participate of the IBS respective ones;
- Promote, track, control and challenge the Service Improvement initiatives of the E2Es - Including Automation initiatives, providing meaningful insights with the operations;
- Contribute with the E2E... More Detail