Programmer Support Staff

Updated: April 18, 2024 08:31 PM GMT

Quezon City Local Government

Quezon City, Metro Manila

System Monitoring:
• Monitor the performance and functionality of the systems used by the company on a regular basis.
• Identify and troubleshoot any issues or anomalies in system behavior.
• Work proactively to prevent system downtime and ensure uninterrupted service.

System Updates and Maintenance:
• Assist in the implementation of software updates, patches, and upgrades as directed by the IT team.
• Conduct routine maintenance tasks to ensure the security, stability, and efficiency of the systems.
• Document all maintenance activities and changes made to the system configuration.

User Support:
• Provide technical support and assistance to users within the government offices who encounter issues with the systems.
• Respond promptly to user inquiries and resolve problems efficiently to minimize disruptions to workflow.
• Collaborate with the IT helpdesk team to escalate and resolve complex technical issues.

System Documentation:
• Maintain accurate and up-to-date documentation... More Detail